Why, yes, we have in the past made it a bit difficult to casually find an e-mail address on the page. It's not that we're trying to be unfriendly, it's just that we already have so much mail to deal with that we are afraid to invite more.
We try to answer everyone promptly, but things get hairy around here sometimes and it may take a while. Please don't be afraid to follow up if you don't hear from us. Sometimes mail gets eaten by cyber-wolves.
Our online company store is now at TopatoCo. Please write to them if you have any questions about orders.
For KickStarter questions, please message us through the appropriate campaign inbox on the KickStarter web site. We have a separate team working on our KickStarter customer service, and writing to them directly through KickStarter is the best way to make sure they get your message. Thank you!
If something isn't working right on the site, please let us know. We are unlikely to notice everything ourselves, especially if it works perfectly on our system.
Do please remember that, although there are a lot of cool things that could be done with the site, Kaja is pretty busy just keeping the basics running smoothly. She selfishly tries to keep things simple in service of what is left of her sanity. So please don't be too offended if your amazing suggestion isn't acted upon right away, or even at all. Kaja may be lying down with a cold cloth on her head muttering "That would be soooo cool... I need another drink..."
To give Kaja a hearty push down the path of drunken insanity, write to:
Girl Genius is not written by committee. We're writing the story for ourselves, and we understand that not every other reader will always agree with our choices. Sorry about that, but we're having fun! However, if there is an (ahem) error involving the English language anywhere, we need to hear about it. Want to, no. Need to, yes. Please let us know before we put it into print and really embarrass ourselves. Thank you! Oh, the same goes for stupid use of non-English languages as well. We truly do rely upon the kindness of strangers. All we ask is that you try to restrain your contempt.
To tell us that the money spent on our college educations was wasted, write to:
We get a lot of mail. Please be patient with us, and don't send us story ideas. We have lots of our own, and sending us yours compromises us legally. Find a fanfic group, they're out there, and they're wonderful! (So we hear, we're not allowed to look.)
To fill our days with song by telling us how much you love our comic, write to:
Kind letters and the like can be sent to:
Studio Foglio, LLC
2400 NW 80th St. #129
This is not the actual location of our secret lair/studio! If you show up here, the nice people at the mailbox will happily sell you postage stamps, but we aren't there. All forms of mail, packages and FedEx-type items can be received at the above address.
PLEASE DO NOT send us cards to sign. Some of the game cards that we did the artwork for are now quite valuable, and we simply cannot be liable for your precious collectibles. Thank you.
And finally--we thank you for your interest in and support of our comic. We are delighted with the positive response that our move to Web comics has brought!